Cornwall Garage Door Centre has invested in the latest technology to help develop the family-run business

Thursday 4th May, 2023

Cornwall Garage Door Centre has invested in the latest technology to help develop the family-run business.

Husband-and-wife team Emily and Kieran Carter took over the well-respected company just over two years ago and have been working hard to grow the firm, established since 1986.

The couple recently set up a new Customer Relationship Management (CRM) system, which uses technology to manage interactions with existing and new customers. A CRM system helps businesses to build customer relationships and streamline processes to help boost sales.

“We wanted to implement this system to help us to provide a better service and modernise the company,” said Emily. “It will hopefully mean a speedier process for our customers and will make the business more efficient in the long term.”

Emily and husband Kieran took over Cornwall Garage Door Centre in July 2021 after buying the Newham-based business from Emily’s parents, Julie and Bill Osborne.

Emily had previously worked as the office manager and Kieran as the company’s surveyor.

As well as rebranding the business, Emily and Kieran have been working hard to deliver the high-quality service customers are used to.

They have also just renewed the company’s Door and Hardware Federation accreditation, a national standard.

See cornwallgaragedoors.co.uk