Healthwatch Cornwall establishes new home in Newham

Wednesday 3rd July, 2024

Healthwatch Cornwall has recently relocated from their previous office in Truro City Centre to a new, more accessible space in Heron Way, Newham. This move, completed in May, is already making a positive impact on the organisation’s operations and engagement capabilities.

Healthwatch Cornwall is the independent champion for health and social care services in Cornwall. By listening to local residents and working with providers and policymakers, Healthwatch Cornwall ensures that community voices help shape and improve services.

In addition to their new office, Healthwatch Cornwall has announced the signing of two new five-year contracts with Cornwall Council. These agreements underscore the commitment to enhancing health and social care services across Cornwall. With these new contracts, Healthwatch Cornwall will continue to amplify the voices of people using health and social care services in the County, ensuring their feedback informs improvements in service quality. By providing insights to NHS leaders and other decision-makers, Healthwatch Cornwall aims to help shape a better standard of care for all throughout the County.

The organisation will continue to offer information and signpost to reliable and trustworthy information and advice within the community.

Debbie Gilbert, CEO of Healthwatch Cornwall, shared her enthusiasm for the recent developments: “Our new location in Newham not only provides us with a fantastic working environment but also enhances our ability to engage with the community. The new contracts with Cornwall Council reaffirm our commitment to being a strong voice for the people of Cornwall, ensuring that their experiences and opinions directly influence the quality of health and social care services in the region.

“If you have a recent experience of health and social care services in Cornwall, we urge you to contact us with your story.”

Healthwatch Cornwall is eager to hear from residents who have recently used health and social care services, including GPs, hospitals, dentists, pharmacies, care homes, and other support services. Sharing your experiences can make a significant difference in shaping the future of health and social care in Cornwall.

To share your stories or provide feedback on health and social care services in Cornwall, please contact Healthwatch Cornwall via their website at www.healthwatchcornwall.co.uk/contact-us or by phone at 0800 038 1281.